Effective Date: August 1, 2024

Welcome to Sindepco. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These terms and conditions govern your use of our website and services. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

2. Use of Website

  • You must be at least 18 years old to use our website.
  • You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

3. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.
  • Prices for our products are subject to change without notice.
  • We accept Cash on Delivery, FPX, eWallets, Debit Cards, and Credit Cards as payment methods.

4. Delivery

  • We deliver to the entire Penang state, both the island and the mainland.
  • Delivery times are estimated to be within 2-3 working days from the date of order.

5. Refunds and Returns

  • Items must be in good condition and not damaged to be eligible for a return.
  • Return requests must be made within 7 days of the purchase date by emailing customercare@sindepco.com.
  • Refunds will be processed within 14 to 28 days to the original method of payment.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Sindepco or its content suppliers and is protected by copyright laws.
  • You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from us.

7. Limitation of Liability

  • Sindepco will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
  • We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components.

8. Privacy

  • Your use of our website is also governed by our Privacy Policy, which can be found here.

9. Changes to Terms

  • We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
  • Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Us

If you have any questions about these terms and conditions, please contact us at customercare@sindepco.com.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Sindepco.