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Effective Date: August 1, 2024

At Sindepco, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, please review our refund and returns policy below.

1. Conditions for Returns

To be eligible for a return, the following conditions must be met:

  • Items must be in good condition.
  • Items must not be damaged.
  • The return request must be made within 7 days of the purchase date.

2. How to Request a Return

If you need to return an item, please follow these steps:

  1. Email us at customercare@sindepco.com within 7 days of the purchase date.
  2. Include your order number, a description of the issue, and any supporting photos if applicable.

3. Processing Your Return

Once we receive your return request, we will review it and notify you of the approval or rejection of your return. If approved, we will provide instructions on how to return the item.

4. Refunds

If your return is approved, we will process your refund within 14 to 28 days. The refund will be made to the original method of payment.

5. Contact Us

If you have any questions about our refund and returns policy, please contact us at customercare@sindepco.com.

We appreciate your business and are committed to ensuring your satisfaction with our products and services. Thank you for shopping with Sindepco.